When we initially create a 3rd Party Drop Ship order a credit check is automatically run and depending on the customer's risk category and credit limit the order may or may not go on credit hold. If it goes on credit hold no purchase requisition is created until it is release. After the order is release the requisitions can be processed into a purchase order and when the purchase order is invoiced from our vendor the sales order will automatically be billed. This is all good.
The problem I have is after the sales order is initially released it may go back on credit hold due to a change from rescheduling or another small change to the sales order. At this point it does not do us any good for it to go back on hold because the vendor is already processing the PO and will ship the product to the customer. When the order going back on credit hold it prevents us from billing the sales order when the vendor invoices us. We need to first release the sales order then it can be billed.
Is there a way to prevent a sales order from going back on hold once it has been released? I've tried changing Number of Days without a Check (T691F-TAGEF) in the credit control config, but that did not help, the order fails for other reason in the check.
Thanks
Tom